FAQ

We've got the answer!

The answers to your most asked questions.

Why is my battery draining so quickly?

On most devices, Sticky will be automatically stopped by your watch when the screen turns off. This prevents Sticky from notifying you when something important happens. This is why we require the screen to stay on during the match.

It isn't the app itself that is using a lot of battery, but since Sticky requests the screen to stay on, a notification might appear that Sticky is using a lot of battery.

We're constantly exploring options to improve the battery life, so always make sure you have the latest version of Sticky installed!

I've updated my Apple Watch, where did Sticky go?

This is very common under Apple Watch users, it seems Sticky is gone and you can't reinstall the app via your phone. But there is a solution!

Make sure you open the Apple App Store on your watch, not on your phone. Search for Sticky in that App Store, and the possiblity to re-install the app should appear.

Didn't that solve your problem? Please contact us and mention the steps you took. We'd love to help you!

On my Galaxy Watch 4, I get the message that my watch is not supported?

The Galaxy Watch 4 is the first Samsung Watch that's powered by a different operating system. The earlier watches were powered by Samsung's own Tizen OS. The Galaxy Watch 4 is powered by Google's Android WearOS

Therefore, the old version of Sticky, available in the Galaxy Store, doesn't work with the new Galaxy Watch 4.

However, support is on it's way! You can download Sticky for your Galaxy Watch 4 from the Play Store as soon as it's available.

Why can't I pause the time in the soccer version?

The timer in soccer works a bit different than in hockey and korfball, since you need to control both the injury timer and the game timer with a single button.

To start/stop the injury timer, single press the 'back' button of your watch. To start/stop the game timer, quickly press the 'back' button twice. During a break, a single press is sufficient, since there is no injury timer than.

Stopping the game timer also makes an options button appear, allowing you continue to the next period, etcetera.

Can you add ... as a sport?

We're always open to improve Sticky. This includes bug fixes, enhancements, but also adding additional sports!

Please test all the other sports that are already integrated in the app, to make sure there is no other sport matching your requirements.

Do you have additional requirements that are currently missing? Please contact us via the contact form, and we'll look into it as soon as possible.

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